Shipping policy

At MYSTY, we are committed to delivering your order with care, precision, and reliability. Every piece is handled with attention to ensure a seamless experience from our studio to your doorstep.

Order Processing

All orders are processed within 1–2 business days.
Orders are not dispatched on Sundays or public holidays.

Delivery Timeline

Estimated delivery time is 3–7 business days.
Delivery timelines may vary slightly depending on your location and external factors.

Cash on Delivery

Cash on Delivery (COD) is available.
Our team may contact you to confirm your order prior to dispatch.

Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS or email.
This allows you to follow your order journey in real time.

Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to high demand, courier disruptions, or unforeseen circumstances.
We appreciate your understanding in such situations.

Important Information

Please ensure that your shipping details are accurate at the time of placing your order.
MYSTY is not responsible for delays or delivery issues caused by incorrect information.